Administrative Coordinator I/Reimbursement (Pre-Billing Supervisor)

Position Information Working Title of Vacant Position Administrative Coordinator I/Reimbursement (Pre-Billing Supervisor) Job Type Full Time Posting Type City Employees Only Number of Vacancies 1 Department CHES INT BEHAV HEALTHC Division CIBH ADMINISTRATION Requisition Number 2024078 Number of hours worked per week 40 Work Schedule 8am – 5pm Monday -Friday Work Site Location Chesapeake, VA Position Driving Requirement O - Occasional Pay Grade GE08 Pay Basis Semi-Monthly Advertised Salary $44,950 – $59,559; Depending on Qualifications Job Description The Administrative Coordinator I/Reimbursement (Pre-Billing Supervisor) provides supervision for the functions of the CIBH Reimbursement Team related to Client Financial Intake and Assessment, Insurance verifications and service authorization and provider credentialing.
Each of these functions play a critical role in ensuring that CIBH bills clients in an accurate manner and that our accounts receivable remains reasonable and collectable.
Provide support to Reimbursement Supervisor in all aspects of pre-billing process.
Supervise and evaluate Account Clerk positions who complete Client(patient) financial Assessments.
Compute client financial responsibility for costs of services b compiling information on incomes and family size and verifying insurance coverage.
Information will be entered into electronic medical records.
Create, manipulation, and interpretation of various electronic health record reports.
Individual client accounts may need to be reconciled for changes related to sliding fee scales and/or insurance charges.
Credentialing – Position will assist or supervise staff who complete insurance credentialing and re-credentialing applications utilizing several electronic vendor sites for providers and licensed clinical staff Maintaining current staff credentialing status with various vendors/payers is essential.
Medicaid Eligibility provide general supervision of the Department of Human Services contractor that completed Medicaid eligibility for individuals.
Productivity and utilization of this service is also tracked and reported.
Authorizations Position will assist or supervise staff who complete insurance service authorizations.
Service authorization is an important part of the pre-billing process so that services that staff complete are billable and paid by insurance companies.
Providing and modeling exceptional customer services is a must.
Position will interact with clients that may have questions about the bills, financial responsibility or insurance coverage.
Performs other related duties as assigned.
Required Qualifications Vocational/Educational Requirement: Requires any combination of education and experience equivalent to a bachelor’s degree in business administration, public administration, or a closely related field.
Experience: In addition to satisfying the vocational/education standards, this class requires a minimum of four years of full-time equivalent experience in administrative support and supervision.
Special Certifications and Licenses: Depending on position, may require a valid driver’s license in compliance with City Driving Standards.
Special Requirements: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications Experience with Client/patient registration, insurance verification and authorization, credentialing and proficiency in Microsoft Office software, as well as excellent communications skills, both oral and written.
A general understanding of medical insurance billing is helpful.
Experience in healthcare setting within the last five years is preferred.
An acceptable criminal history and driving records report are required.
Posting Detail Information Job Open Date 02/16/2024 Job Close Date 02/29/2024 Open Continuous No Special Instructions to Applicants ADA Checklist Overall Physical Strength Demands Overall Physical Strength Demands L=Light - Exerting up to 20 lbs.
occasionally, 10 lbs.
frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.
Physical Demands C = Continuously- 2/3 or more of the time.
F = Frequently- From 1/3 to 2/3 of the time.
O = Occasionally- Up to 1/3 of the time.
R = Rarely- Less than 1 hour per week.
N = Never- Never occurs.
Standing Occasionally- Up to 1/3 of the time.
Sitting Frequently- From 1/3 to 2/3 of the time.
Walking Occasionally- Up to 1/3 of the time.
Lifting Rarely- Less than 1 hour per week.
Lifting Amount Exerting up to 10 lbs Carrying Rarely- Less than 1 hour per week.
Carrying Weight Exerting up to 10 lbs Pushing/Pulling Rarely- Less than 1 hour per week.
Pushing/Pulling Weight Exerting up to 10 lbs Reaching Rarely- Less than 1 hour per week.
Handling Rarely- Less than 1 hour per week.
Fine Dexterity Continuously- 2/3 or more of the time.
Kneeling Rarely- Less than 1 hour per week.
Crouching Rarely- Less than 1 hour per week.
Crawling Rarely- Less than 1 hour per week.
Bending Rarely- Less than 1 hour per week.
Twisting Rarely- Less than 1 hour per week.
Climbing Rarely- Less than 1 hour per week.
Balancing Rarely- Less than 1 hour per week.
Vision Continuously- 2/3 or more of the time.
Hearing Continuously- 2/3 or more of the time.
Talking Continuously- 2/3 or more of the time.
Foot Controls Frequently- From 1/3 to 2/3 of the time.
Machines, Tools, Equipment and Work Aids Used Office Equipment, Computer, Copier, Fax, City Vehicle Protective Equipment Required Health and Safety D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never Mechanical Hazards N = Never Chemical Hazards N = Never Electrical Hazards N = Never Fire Hazards N = Never Explosives N = Never Communicable Diseases S = Seasonally Physical Danger or Abuse S = Seasonally Other If Other, Description Environmental Factors D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never Dirt and Dust N = Never Extreme Temperatures N = Never Noise and Vibration N = Never Fumes and Odors N = Never Wetness/Humidity N = Never Darkness or Poor Lighting N = Never Primary Work Location Office Environment Non-Physical Demands C = Continuously- 2/3 or more of the time.
F = Frequently- From 1/3 to 2/3 of the time.
O = Occasionally- Up to 1/3 of the time.
R = Rarely- Less than 1 hour per week.
N = Never- Never occurs.
Time Pressures Occasionally- Up to 1/3 of the time.
Emergency Situations Occasionally- Up to 1/3 of the time.
Frequent Change of Tasks Occasionally- Up to 1/3 of the time.
Irregular Work Schedule/Overtime Rarely- Less than 1 hour per week.
Performing Multiple Tasks Simultaneously Occasionally- Up to 1/3 of the time.
Working Closely with Others as Part of a Team Frequently- From 1/3 to 2/3 of the time.
Tedious or Exacting Work Frequently- From 1/3 to 2/3 of the time.
Noisy/Distracting Environment Rarely- Less than 1 hour per week.
Other If Other, Description Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s) Supervisor can assist if needed Professional References Professional References Please provide contact information for professional references.
Minimum Requests 0 Maximum Requests 4