Manager Business Solutions

We are seeking a Manager, Business Solutions to play a key leadership role in defining, managing, planning and executing IT solutions that will enhance and improve our business capabilities.
This role works to improve the day-to-day for our business, by delivering capabilities with effective technology solutions (with long term benefits).
The Manager, Business Solutions acts as a critical liaison between business, technology and support teams, as well as external stakeholders to deliver our business strategy as capabilities through an IT Product-Oriented-Delivery (POD) team framework.
This role will lead and manage the quality of the deliverables for their respectively assigned high-performing POD team(s) comprised of direct and indirect reports.
The Manager, Business Solutions is responsible for overseeing the configuration, integrations and development of systems to deliver capabilities within Dollar Tree.
This role is responsible for the delivery of capabilities with architecture, security, compliance, data, quality, support and process methodology consistent with our way of working.
This role will advocate and support execution of highly configurable, scalable, flexible, and agile development operations.
This Manager, Business Solutions must be able to effectively communicate with all levels of management both within and outside of the IT department.
Qualifications, Competencies, and Principal Responsibilities by Level Customer Focus & Understanding Our Business 5+ years experience delivering multiple, large, highly complex systems changes, projects & programs with a prominent role in IT or Business with the respective department area of focus (i.
e.
Lead Project Manager, Lead Program Manager, Lead Developer, Lead Architect, Design Lead) Develops & maintains a high-level timeline for communication & clear understanding of overall capabilities deliveries in respect to the business roadmap Understands the market and can explain the future direction of systems, how that direction will impact the enterprise, and how future and current systems can be exploited for the benefit of the enterprise Help identify opportunities for business units to optimize and find efficiencies Works on complex issues requiring in-depth knowledge of as-is & to-be technology details, organizational objectives, competing priorities, and translates business requirements into solution / design Recommends improvements to the portfolio roadmap, based on experience and acumen, as well as across division/department lines Driving for Results Facilitates Demand Management of changes and additions to capabilities Anticipates, identifies, mitigates risks/issues & escalates as appropriate to ensure success Continuously assesses, re-evaluates priorities; reviews risks & develops contingency plans Ensures all appropriate Change Requests are composed & tracked through the Change Approval Board processes Identifies necessary resources to meet deliverables & ensures they are utilized efficiently Manages multiple, complex and/or large solution delivery initiatives simultaneously Able to present to the senior executive level and adjusts communications to most effectively be understood by the target audience with little to no direction Help translate strategy and objectives into manageable, step-by-step action plans Advocates and enforces leading practices and procedures, for scalable and flexible solutions in the following areas: Systems Analysis and Design methodologies Systems Prototyping Software Engineering Quality Engineering Integration implementation Application implementation Data Security and Integrity Application configuration & development standards Layered, plug & play architecture High performing agile/scrum development operations Adaptability & Leading Change Ensures effective management of capabilities (as requests or projects) from inception through implementation for a designated POD team Develops & manages team resources, tasks, deliverables, timeline, dependencies, based on capability delivery sprint and/or project plans Ensures that all stakeholders are aware of scope and status of solution delivery throughout the solution delivery lifecycle Ensures validation of acceptance criteria, addresses retrospective feedback, and successful transitions/change manages solutions to business and IT Support Serve on departmental process improvement initiatives Building Partnerships Maintain and promote a positive rapport with the user community Serve as primary liaison with contractors and vendors to ensure effective coordination of tasks among participating team members Manage relationships with stakeholders, and key vendors and service providers Negotiates with or influences division/department teams to facilitate resolution Develops Self and Others Direct, motivate, delegate and empower staff in the successful performance of their tasks and responsibilities while encouraging innovation Promotes team building and skills development of POD team members Coaches & trains less experienced POD team members, as needed Cross-coordinates feedback and learning among all Solution Delivery Leads Participates in Community of Practice activities for professional development Perform other duties as assigned to support business objectives and fulfill the corporate Mission Requirements in Area of Expertise On the first day, we'll expect you to have: Experience in effectively building relationships and influencing internal & external stakeholders Excellent written and oral communication skills Experience coming up with solutions to problems Expert skills to identify risks, then mitigate or exploit them Expert skills using MS Office Suite (Word, Visio, Excel, Powerpoint, Project), Sharepoint, Smartsheets, JIRA, Service Now Expert time management, organization, and leadership skills to effectively drive work & optimize solution delivery Demonstrated skills in leading, guiding, and mentoring others Demonstrated skills in organizing, coordinating, executing vast sets of tasks and activities Self-motivation & sense of urgency to drive results, meet deadlines in a fast-paced environment Proficiency using Data Analytics tools and Query language A high level of professionalism and attention to detail A Bachelors in business, engineering, computer science, MIS or other four-year related degree Supply Chain (includes first day, plus): 5+ years experience with enhancing and implementing supply chain systems, and/or New DC site start ups using various technologies: Warehouse Management Systems Automation, Scanning, Receiving, Picking, and Storage Technology systems Transportation Routing and Planning systems Enterprise Reporting and Planning systems Supply Chain Optimization Tools Omni-Channel and/or Vendor Allocation & Replenishment Order Management systems