Wedding Rentals Operations Manager

*Wedding Rentals- Operations Manager/Specialist position at Waterford Event Rentals* Looking for the perfect candidate for our growing, fast paced, innovative rental company.
Someone that is willing to collaborate with their team, while developing & managing with a positive & respectful attitude.
1.
*Inventory Management:* Ensure accurate inventory levels of event rentals and supplies.
Coordinate with management to reorder items as needed.
Conduct regular inventory audits to maintain accuracy.
2.
*Equipment Maintenance: * Manage the maintenance and repair of event rental equipment.
Schedule regular maintenance checks, coordinate repairs, and track equipment condition to ensure optimal performance and safety.
3.
*Order Fulfillment:* Receive and process customer orders for event rentals.
Prepare rental items for pick-up or delivery, ensuring they are clean, functional, and in good condition.
Coordinate with delivery personnel for timely and accurate order fulfillment.
4.
*Quality Control:* Inspect event rental items before and after each rental to ensure they meet quality standards.
Identify any damages or defects and initiate appropriate actions, such as repairs or replacements.
5.
*Warehouse Organization:* Maintain an organized and efficient warehouse layout.
Utilize proper shelving, labeling, and storage techniques to maximize space and facilitate easy access to rental items.
Develop and implement warehouse safety protocols.
6.
\*\**Team Management: *Supervise warehouse staff, including hiring, training, and scheduling.
Assign tasks and monitor performance to ensure productivity and adherence to policies and procedures.
7.
*Customer Service: *Provide excellent customer service to clients by assisting with inquiries, resolving issues, and ensuring customer satisfaction with rental items.
Address any concerns or complaints promptly and professionally.
8.
*Documentation and Reporting:* Maintain accurate records of inventory, orders, repairs, and customer interactions using warehouse management software.
Generate reports on inventory levels, rental activity, and warehouse performance.
9.
*Compliance:* Adhere to all safety regulations and best practices related to warehouse operations.
Ensure compliance with company policies, industry standards, and legal requirements.
10.
*Continuous Improvement:* Identify areas for process improvement and implement solutions to enhance warehouse efficiency and customer satisfaction.
Stay updated on industry trends and technologies related to event rentals.
*Must be available on some nights and weekends.
* *Must be available to work overtime.
* *Must have management experience.
* Overall, this position plays a crucial role in managing the smooth flow of operations, maintaining inventory accuracy, and ensuring customer satisfaction Job Type: Full-time Pay: $45,000.
00 - $53,000.
00 per year Benefits: * 401(k) * Employee discount * Paid time off Schedule: * 8 hour shift * Monday to Friday * Weekends as needed Application Question(s): * Are you able to work weekends? * Are you willing to work overtime? * Are you willing to lift heavy items (with assistance of equipment), and remain on feet and active throughout a good portion of the day? Education: * Associate (Required) Experience: * Management: 2 years (Required) License/Certification: * Driver's License (Required) Work Location: In person