Office Specialist - Seasonal Part-Time

Position Information Working Title of Vacant Position Office Specialist - Seasonal Part-Time Job Type Seasonal/Substitute Posting Type Public Number of Vacancies 1 Department PARKS, REC, & TOURISM Division PR&T ADMIN Requisition Number 2023526P Number of hours worked per week up to 25 hours a week Work Schedule Schedule Varies To include: Monday – Sunday variable hours, routine weekends, holidays and occasional evenings, based on operational requirements.
Work Site Location 1224 Progressive Drive Position Driving Requirement O - Occasional Pay Grade GE03 Pay Basis Weekly Advertised Salary Minimum starting hourly rate: $16.
89 Job Description The Administration Department for Parks, Recreation and Tourism is seeking a dynamic Office Specialist that has a passion for serving the public to provide extraordinary customer service and perform duties related to the front office and Visitor Center of the Parks, Recreation and Tourism Department.
Primary duties of the Office Specialist include: answering phones, greeting visitors and providing information on areas of interest, department’s services, programs and facilities, registers participants, and processes transactions.
Office Specialist may provide assistance at department-wide special events and programs.
Provides excellent customer service that meets the expectations of the City’s Customer Service Initiative, while following set standards for providing customer service for the Visitor Center.
Uses point-of-sale and recreation management software to register participants for various programs and services, and processes other monetary transactions.
Navigates Departmental and other City websites and social media for informational purposes.
Works with graphic design software, and image editing and creates flyers, and marketing materials.
Assists with inventory management, processing, distribution and restocking of various media and marketing materials.
Assembles welcome bags, handles fulfillment of visitors guide and other brochures.
Assists with special projects as needed and performs other related duties as assigned.
Required Qualifications VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires a high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education in word processing, secretarial skills, or a closely related field.
EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this position requires a minimum of three years of full-time equivalent experience in administrative support.
SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver’s license and driving record in compliance with the City Driving Standards.
SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Preferred Qualifications Excellent customer service skills and should possess the initiative to always seek ways to improve work methods and processes.
Excellent written and proofreading skills.
Familiarity with standard office procedures, practices and office equipment.
Knowledge of various business correspondence and ability to compose such as letters and memos.
Ability to maintain flexibility with assignments and prioritize tasks.
Proficiency with Microsoft Office including Microsoft Outlook or similar e-mail software.
Experience with registration management, point of sale, graphic design software and systems.
Experience in creating marketing materials.
Team-oriented with ability to successfully interact with all employees and realize the importance of all facets of the department.
Must be dependable and possess the ability to work independently with good problem-solving skills.
Some accounting background and cash-handling experience.
Interest in dealing with the public and working with people.
Knowledge of Chesapeake shopping, dining, events, and attractions as well as working knowledge of regional events and attractions or desire to learn.
Will work at least 2 department special events outside of normal scheduled duties and/or work hours.
Posting Detail Information Job Open Date 12/15/2023 Job Close Date 12/27/2023 Open Continuous Special Instructions to Applicants Drug Screening: MARIJUANA In accordance with City policy, this position is deemed safety-sensitive.
As such, applicants for this position are subject to pre-employment drug/alcohol testing after receiving a conditional offer of employment and may also be subject to random testing.
This drug test includes testing for marijuana.
Generally, a positive test result for marijuana, alcohol, or other controlled substances will disqualify an applicant from employment.
Possession of a medical marijuana license will not excuse an applicant from the testing process or the consequences of testing positive for marijuana.
This position will be required to work most weekends, days, some evenings and holidays; and may be called upon to work special events at other city facilities outside of the routine schedule.
Employees may be expected to work hours in excess of and/or outside of their normally scheduled hours in response to short-term department needs and/or City wide emergencies.
Emergency operations support work and work locations may be outside of normal job duties.
ADA Checklist Overall Physical Strength Demands Overall Physical Strength Demands L=Light - Exerting up to 20 lbs.
occasionally, 10 lbs.
frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.
Physical Demands C = Continuously- 2/3 or more of the time.
F = Frequently- From 1/3 to 2/3 of the time.
O = Occasionally- Up to 1/3 of the time.
R = Rarely- Less than 1 hour per week.
N = Never- Never occurs.
Standing Occasionally- Up to 1/3 of the time.
Sitting N = Never Walking Occasionally- Up to 1/3 of the time.
Lifting Occasionally- Up to 1/3 of the time.
Lifting Amount Exerting up to 20 lbs Carrying Occasionally- Up to 1/3 of the time.
Carrying Weight Exerting up to 20 lbs Pushing/Pulling Occasionally- Up to 1/3 of the time.
Pushing/Pulling Weight Exerting up to 20 lbs Reaching Frequently- From 1/3 to 2/3 of the time.
Handling Occasionally- Up to 1/3 of the time.
Fine Dexterity Occasionally- Up to 1/3 of the time.
Kneeling Occasionally- Up to 1/3 of the time.
Crouching Occasionally- Up to 1/3 of the time.
Crawling Rarely- Less than 1 hour per week.
Bending Occasionally- Up to 1/3 of the time.
Twisting Occasionally- Up to 1/3 of the time.
Climbing Rarely- Less than 1 hour per week.
Balancing Occasionally- Up to 1/3 of the time.
Vision Continuously- 2/3 or more of the time.
Hearing Continuously- 2/3 or more of the time.
Talking Frequently- From 1/3 to 2/3 of the time.
Foot Controls Occasionally- Up to 1/3 of the time.
Machines, Tools, Equipment and Work Aids Used Standard office equipment, phone, computer, fax, copier, tables, chairs, cleaning supplies and equipment, vehicle, various recreational supplies and equipment.
Protective Equipment Required All PPE Required for equipment in use.
Health and Safety D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never Mechanical Hazards M = Several Times Per Month Chemical Hazards M = Several Times Per Month Electrical Hazards M = Several Times Per Month Fire Hazards S = Seasonally Explosives S = Seasonally Communicable Diseases S = Seasonally Physical Danger or Abuse S = Seasonally Other If Other, Description Environmental Factors D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never Dirt and Dust S = Seasonally Extreme Temperatures S = Seasonally Noise and Vibration M = Several Times Per Month Fumes and Odors M = Several Times Per Month Wetness/Humidity S = Seasonally Darkness or Poor Lighting S = Seasonally Primary Work Location Office Environment Non-Physical Demands C = Continuously- 2/3 or more of the time.
F = Frequently- From 1/3 to 2/3 of the time.
O = Occasionally- Up to 1/3 of the time.
R = Rarely- Less than 1 hour per week.
N = Never- Never occurs.
Time Pressures Occasionally- Up to 1/3 of the time.
Emergency Situations Rarely- Less than 1 hour per week.
Frequent Change of Tasks Frequently- From 1/3 to 2/3 of the time.
Irregular Work Schedule/Overtime Frequently- From 1/3 to 2/3 of the time.
Performing Multiple Tasks Simultaneously Frequently- From 1/3 to 2/3 of the time.
Working Closely with Others as Part of a Team Frequently- From 1/3 to 2/3 of the time.
Tedious or Exacting Work Occasionally- Up to 1/3 of the time.
Noisy/Distracting Environment Frequently- From 1/3 to 2/3 of the time.
Other If Other, Description Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s) Incumbent must be able to work independently Professional References Professional References Please provide contact information for professional references.
Minimum Requests 0 Maximum Requests 4