Public Safety Telecommunicator III

Position Information Working Title of Vacant Position Public Safety Telecommunicator III Job Type Full Time Posting Type City Employees Only Number of Vacancies 1 Department POLICE Division POLICE PSEC Requisition Number 2024147 Number of hours worked per week 40 hours + Overtime as required Work Schedule Rotating 12-hour shifts: 6:00AM-6:00PM/12:00PM-12:00AM/6:00PM-6:00AM; Fixed for 4 months including weekends and holidays; must also be available to work overtime when required to meet operational needs **all shift hours and shift assignments are subject to change based on operational needs Work Site Location Chesapeake, VA Position Driving Requirement O - Occasional Pay Grade GE13 Pay Basis Semi-Monthly Advertised Salary $57,526 – $76,222 starting salary range Promotion – starting salary increase increase is based on employee’s current salary rate Job Description Supervises or leads others as directed, including selecting or recommending selection, training, assigning and evaluating work, counseling, disciplining, and terminating or recommending termination.
Oversees or performs the answering of emergency services phones, recording of essential information and dispatching of units from appropriate agencies such as Police Department, Fire Department, or other emergency response activities; intervenes in difficult situations.
Oversees or responds to administrative phones, other communications devices, and citizen requests; decides on appropriate courses of action, dispatches assistance as required, or refers to appropriate service agency.
Provides assistance to emergency services personnel by answering questions, researching information, or performing other services.
Assists and advises less experienced Dispatchers or others; monitors and reviews work as required; may assist with or prepare duty schedules; recommends improvements to policy and procedures.
Maintains various logs, charts, and recordings to provide records of all emergency and non-emergency actions for follow-up investigative, administrative, or legal actions.
Oversees or operates/maintains emergency and non-emergency equipment such as computers, printers, playback systems, CAD, and other systems.
Maintains and oversees update of immediately available library of emergency reference material such as computer manuals, maps, repair logs, wrecker logs, policy/procedure SOPs, policy memos and other reference material.
Performs administrative tasks, such as ordering supplies, preparing reports, maintaining records, assisting or acting for supervisor.
Performs other related duties as assigned.
Required Qualifications VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education in telecommunications or a closely related field.
EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this class requires a minimum of two years of related, full-time equivalent experience.
SPECIAL CERTIFICATIONS AND LICENSES: Special skills or equipment certification may be required.
SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Preferred Qualifications Qualifications also include, but not limited to, the following as outlined in CPD SOP 8.
1.
17COM – Public Safety Telecommunicator Advancement Process: Must be a current CPD Public Safety Telecommunicator Must have three (3) uninterrupted years as a public safety telecommunicator to include at least one (1) year as a PST2 and at least one (1) year as a Communications Training Officer (CTO) Posting Detail Information Job Open Date 03/21/2024 Job Close Date 03/31/2024 Open Continuous No Special Instructions to Applicants Your application also comprises: A memo on Police Department letterhead explaining why you are the best person for this position A letter of recommendation from your immediate supervisor both memos must be addressed to Lt J.
Bowman and be submitted by the application closing date.
Evaluation of qualifications will also include: Copy of your last two (2) most recent performance evaluations Last three (3) EMD yearly average scores ADA Checklist Overall Physical Strength Demands Overall Physical Strength Demands S=Sedentary - Exerting up to 10 lbs.
occasionally or small weights frequently; sitting most of the time.
Physical Demands C = Continuously- 2/3 or more of the time.
F = Frequently- From 1/3 to 2/3 of the time.
O = Occasionally- Up to 1/3 of the time.
R = Rarely- Less than 1 hour per week.
N = Never- Never occurs.
Standing Occasionally- Up to 1/3 of the time.
Sitting Occasionally- Up to 1/3 of the time.
Walking Occasionally- Up to 1/3 of the time.
Lifting Rarely- Less than 1 hour per week.
Lifting Amount Exerting up to 10 lbs Carrying Rarely- Less than 1 hour per week.
Carrying Weight Exerting up to 10 lbs Pushing/Pulling Rarely- Less than 1 hour per week.
Pushing/Pulling Weight Exerting up to 10 lbs Reaching Rarely- Less than 1 hour per week.
Handling Occasionally- Up to 1/3 of the time.
Fine Dexterity Continuously- 2/3 or more of the time.
Kneeling Rarely- Less than 1 hour per week.
Crouching Rarely- Less than 1 hour per week.
Crawling Never- Never occurs.
Bending Rarely- Less than 1 hour per week.
Twisting Rarely- Less than 1 hour per week.
Climbing Rarely- Less than 1 hour per week.
Balancing Never- Never occurs.
Vision Continuously- 2/3 or more of the time.
Hearing Continuously- 2/3 or more of the time.
Talking Continuously- 2/3 or more of the time.
Foot Controls Continuously- 2/3 or more of the time.
Machines, Tools, Equipment and Work Aids Used Computers, Telephones, Fax Machines, Printers, Headsets, Foot Pedals and other applicable office related equipment Protective Equipment Required None Health and Safety D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never Mechanical Hazards N = Never Chemical Hazards N = Never Electrical Hazards N = Never Fire Hazards N = Never Explosives N = Never Communicable Diseases N = Never Physical Danger or Abuse N = Never Other If Other, Description Environmental Factors D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never Dirt and Dust N = Never Extreme Temperatures N = Never Noise and Vibration N = Never Fumes and Odors N = Never Wetness/Humidity N = Never Darkness or Poor Lighting N = Never Primary Work Location Office Environment Non-Physical Demands C = Continuously- 2/3 or more of the time.
F = Frequently- From 1/3 to 2/3 of the time.
O = Occasionally- Up to 1/3 of the time.
R = Rarely- Less than 1 hour per week.
N = Never- Never occurs.
Time Pressures Continuously- 2/3 or more of the time.
Emergency Situations Continuously- 2/3 or more of the time.
Frequent Change of Tasks Frequently- From 1/3 to 2/3 of the time.
Irregular Work Schedule/Overtime Frequently- From 1/3 to 2/3 of the time.
Performing Multiple Tasks Simultaneously Continuously- 2/3 or more of the time.
Working Closely with Others as Part of a Team Continuously- 2/3 or more of the time.
Tedious or Exacting Work Frequently- From 1/3 to 2/3 of the time.
Noisy/Distracting Environment Continuously- 2/3 or more of the time.
Other N = Never If Other, Description Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s) No Professional References Professional References Please provide contact information for professional references.
Minimum Requests 0 Maximum Requests 4